Best part of the journey: Stopover in Istanbul

During your trip with Turkish Airlines, you can stopover in Istanbul and enjoy free accommodation and the opportunity to explore the city.

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The most enjoyable surprise: Stopover in Istanbul

The Stopover in Istanbul program offers our passengers the opportunity to explore the city. Passengers who are connecting via Istanbul Airport can enrich their travels by discovering the city’s history and cultural life with Stopover in Istanbul – and enjoy free accommodation in partner hotels!

Who is eligible?

Within the scope of the Stopover in Istanbul program, our passengers with a connection period of at least 20 hours can stay free of charge and accumulate unforgettable memories in Istanbul, which stands out with its historical and cultural heritage. The voucher required for the stay are issued after the application is complete.

How to apply?

At least 72 hours before their first flight, passengers can make a reservation by sending their name-surname, reservation code (PNR) and ticket number, desired accommodation dates, preferred room type, telephone number and e-mail address information to the e-mail address corresponding to their country of departure in the table below or via the booker above with the PNR and surname information.

What does it offer?

While staying in Stopover in Istanbul-contracted hotels, our passengers can explore the city’s historical and cultural structure and enjoy activities specific to Istanbul. Economy Class passengers may stay one night in a 4-star hotel and Business Class passengers may stay two nights in a 5-star or boutique hotels free of charge.

*For exceptional circumstances, please refer to the following terms and conditions.

Who is eligible?

How to apply?

What does it offer?

*For exceptional circumstances, please refer to the following terms and conditions.

Please check the Terms and Conditions below before applying.

This service is only available to passengers beginning their trip in the countries listed in the Country of Departure field below. If the country from which you are traveling is on this list, you can apply for the service using the contact information provided. Please refer to the table below to determine your eligibility for travel.

Departure countries and contact information for passengers to benefit from the Stopover accommodation service in Istanbul More information

First Departure Country	E-mail
Algeria	freehotelalgeria@thy.com
Angola	freehotelAngola@thy.com
Argentina	freehotelargentina@thy.com
Australia	freehotelaustralia@thy.com
Austria	freehotelaustria@thy.com
Azerbaijan	freehotelazerbaijan@thy.com
Bahrain	freehotelbahrain@thy.com
Bangladesh	freehotelbangladesh@thy.com
Belarus	freehotelBelarus@thy.com
Belgium	freehotelbelgium@thy.com
Bosnia and Herzegovina	freehotelbosniaandherzegovina@thy.com
Brazil	freehotelbrazil@thy.com
Canada	freehotelcanada@thy.com
Chile	freehotelchile@thy.com
China (PVG, XIY, CAN, PEK)	freehotelchina@thy.com
Colombia	freehotelcolombia@thy.com
Croatia	freehotelcroatia@thy.com
Denmark	freehoteldenmark@thy.com
Egypt	freehotelegypt@thy.com
Estonia	freehotelestonia@thy.com
Ethiopia	freehotelethiopia@thy.com
Finland	freehotelfinland@thy.com
France	freehotelfrance@thy.com
Georgia	freehotelgeorgia@thy.com
Germany	freehotelgermany@thy.com
Ghana	freehotelghana@thy.com
Greece	freehotelgreece@thy.com
Hong Kong - SAR of China	freehotelhongkong@thy.com
Hungary	freehotelhungary@thy.com
India	freehotelindia@thy.com
Indonesia	freehotelindonesia@thy.com
Iran	freehoteliran@thy.com
Ireland	freehotelireland@thy.com
Italy	freehotelitaly@thy.com
Ivory Coast	freehotelivorycoast@thy.com
Japan	freehoteljapan@thy.com
Jordan	freehoteljordan@thy.com
Kazakhstan	freehotelkazakhstan@thy.com
Kenya	freehotelKenya@thy.com
Kosovo	freehotelkosovo@thy.com
Kuwait	freehotelkuwait@thy.com
Latvia	freehotellatvia@thy.com
Lebanon	freehotellebanon@thy.com
Lithuania	freehotellithuania@thy.com
Luxembourg	freehotelluxembourg@thy.com
Macedonia	freehotelmacedonia@thy.com
Malaysia	freehotelmalaysia@thy.com
Maldives	freehotelmaldives@thy.com
Malta	freehotelmalta@thy.com
Mauritania	freehotelmauritania@thy.com
Mauritius	freehotelmauritius@thy.com
Mexico	freehotelmexico@thy.com
Mongolia	freehotelmongolia@thy.com
Morocco	freehotelmorocco@thy.com
Nepal	freehotelnepal@thy.com
Netherlands	freehotelnetherlands@thy.com
New Zealand	freehotelnewzealand@thy.com
Nigeria	freehotelnigeria@thy.com
Norway	freehotelnorway@thy.com
Oman	freehoteloman@thy.com
Pakistan	freehotel@thy.com
Panama	freehotelPanama@thy.com
Philippines	freehotelphilippines@thy.com
Poland	freehotelpoland@thy.com
Portugal	freehotelportugal@thy.com
Qatar	freehotelqatar@thy.com
Romania	freehotelromania@thy.com
Russia	freehotelrussia@thy.com
Saudi Arabia	freehotelsaudiarabia@thy.com
Senegal	freehotelsenegal@thy.com
Serbia	freehotelserbia@thy.com
Singapore	freehotelsingapore@thy.com
Slovenia	freehotelslovenia@thy.com
South Africa	freehotelsouthafrica@thy.com
South Korea	freehotelkorea@thy.com
Spain	freehotelspain@thy.com
Sri Lanka	freehotelsrilanka@thy.com
Sweden	freehotelsweden@thy.com
Switzerland	freehotelswitzerland@thy.com
Taiwan - China	freehoteltaiwan@thy.com
Tajikistan	freehoteltajikistan@thy.com
Tanzania	freehoteltanzania@thy.com
Thailand	freehotelthailand@thy.com
Tunisia	freehoteltunisia@thy.com
Ukraine	freehotelukraine@thy.com
United Arab Emirates	freehoteluae@thy.com
United Kingdom	freehoteluk@thy.com
United States	freehotelusa@thy.com
Venezuela	freehotelvenezuela@thy.com
Vietnam	freehotelvietnam@thy.com
Zambia	freehotelzambia@thy.com

You can visit the İstanbul Airport page to learn all the details of transportation from İstanbul Airport to the city center or to the hotels.

Terms and conditions

General Conditions of the Stopover Service
• To benefit from the Stopover service, there should be at least a 20-hour layover between two flights.
• Passengers traveling from abroad to abroad with a connection at Istanbul Airport (IST) on both their outbound and return flights can benefit from our Stopover Service.
• To take advantage of the Stopover Accommodation service in Istanbul, the layover between two flights should not exceed 7 days.
• To use the Stopover Accommodation service, the outbound and return flights should be on the same reservation. Separate tickets for outbound and return flights are not accepted.
• Passengers can benefit from this service only once for either the outbound or return flight.
• For the Stopover benefit to be valid, the country of departure and the country of arrival must be the same.
• The stopover accommodation service is only available for round trip flights operated by Turkish Airlines. Passengers with ticket numbers starting with 235 can benefit from this service.
• Rules may vary from country to country; passengers benefiting from the Stopover Accommodation Service are subject to the rules of the country from which they first depart with Turkish Airlines.
• Passengers who use the Stopover service cannot benefit from the Touristanbul service on the same route.
• Passengers under the age of 18 and those traveling alone cannot benefit from the Stopover accommodation service.

Accommodation Conditions and Duration
• Economy Class passengers can stay for 1 night at a 4-star hotel free of charge.
• Business Class passengers can stay for 2 nights at a 5-star or boutique hotel free of charge.
*Special cases:
Passengers traveling from Australia, Canada, Chile, China (PVG, XIY, CAN, PEK), Indonesia, Japan, Malaysia, Mexico, New Zealand, Singapore, South Korea, Taiwan, and the USA:
-Economy Class passengers can stay for 2 nights at a 4-star hotel free of charge.
-Business Class passengers can stay for 3 nights at a 5-star or boutique hotel free of charge.
• The free accommodation period must be used consecutively and cannot be split into different dates.

Application and Approval Process
• Passengers wishing to benefit from the Stopover service should apply at least 72 hours before their flight. Requests made less than 72 hours in advance will not be processed.
• Passengers wishing to use the Stopover Accommodation Service should apply after completing the ticketing process.
• Passengers who do not apply for the service cannot use it in case of schedule changes or flight cancellations during their travel.

Visa, Transportation, and Additional Costs
• It is the passenger’s responsibility to obtain all the necessary documents for entry and exit from Turkey. You can visit the e-visa page before your journey.
• Visa fees, local travel expenses, and travel expenses between the airport and the hotel are the passenger’s responsibility.

Hotel Voucher Usage and Changes
• Passengers without a hotel voucher cannot benefit from the free accommodation service.
• The hotel voucher and boarding pass should be presented at check-in at the hotel.
• Hotel vouchers are created with the current ticket number. If the ticket number changes, the passenger needs to request a new voucher.
• Once the hotel voucher is issued by the system, it cannot be changed according to personal requests.
• For additional accommodation, after receiving the hotel voucher, you can directly contact the hotel to take advantage of Turkish Airlines' special prices.

Invalid Conditions
• Passengers with tickets in N and R fare classes cannot benefit from the Stopover Accommodation Service.
• Turkish Airlines reserves the right to change the terms and conditions of the Stopover service in Istanbul.