We understand that transitioning to NDC can come with challenges, but we are here to support you throughout the process

For assistance with integration, technical support, or other inquiries about our connection types (direct connection via APIs, via an aggregator, or simple UI), please submit a support ticket through our agency portal using this link (login required).

In our support portal, you can either submit a new ticket or review your previously submitted ones. Please ensure you select 'TKCONNECT' along with the necessary options from the left menu. Afterward, you will be prompted to choose other options that best describe your issue. You can also attach files or screenshots related to your issue.

*Please Note:*

- If you are an agency connecting to our NDC through an aggregator, kindly contact the aggregator first for support.

- We encourage you to visit our FAQ page before reaching out to us.

- Our NDC support is available 24/7. This means you can reach out to us at any time, day or night, for assistance with any NDC-related inquiries or issues. Our dedicated team is here to ensure that you receive timely and efficient support whenever you need it.

- We can assist with access to NDC services, API-related queries, troubleshooting errors, fares, availability or login/OTP issues and any other related issues you may encounter.

Thank you for choosing TKCONNECT. We look forward to assisting you!