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On the other hand, these cookies remember the pages you visited on our website and share the information with advertisement providers. Therefore, the contents you view may be informative or have commercial purposes. These cookies may be used by advertising networks authorized by us including our website, search engines, banners, e-newsletters, email and social media advertisements.
Last modified: January 06, 2025
For more information, please visit the lost, damaged, and delayed baggage page.
Last modified: October 15, 2024
The amount of Miles deducted or added to your account is calculated according to the program terms at the time of the activity that earned the Miles. Turkish Airlines is authorized to set these terms and reserves the right to make changes.Last modified: October 15, 2024
Click on the “Claim missing Miles” link in the “My Miles transactions” tab and we can process your missing Miles earned from flights with Turkish Airlines, AnadoluJet, and other program partner airlines. In order to complete this process, you need to make an inquiry by entering the flight number, flight date, booking class, route, and ticket number. The Miles will be added to your account once the flight has been confirmed by the system. Some flights may take longer to confirm than others depending on the route flown.Last modified: October 15, 2024
After booking via our website or mobile application, it is not possible to make changes to the booking online.
If changes or cancellations are made through a different channel, the reservation fee will not be refunded.
Each reservation must be ticketed within the specified time. The reservation period cannot be extended.
Last modified: October 15, 2024
You can find all the details for a specific flight by signing in to turkishairlines.com with your reservation code (PNR) or e-ticket number along with your surname. Also, if you are a member of Miles&Smiles, once you have signed in to your account, you can find details of all your past and future flights in the my flights section.Last modified: October 15, 2024
Turkish Airlines does not provide this kind of service. However, you can use the medical services provided by the airport. For more detailed information please visit our passengers with a medical condition or disability page.Last modified: October 15, 2024
In accordance with the policies of their own country, foreign passengers travelling to Türkiye should obtain an e-visa from www.evisa.gov.tr prior to their travel, or apply in person at our international representative offices.