You can issue award tickets, upgrade your cabin class, access our private lounges and benefit from many other program features before your Miles expire in the new year. You can redeem your Miles at our contracted bank pos or shopandmiles.com.

For detailed information, please visit our Redeem Miles page!

You can claim your Miles in the last 12 months to your account by submitting your flight details through My Miles Transactions > Claim Missing Miles section on our web site and mobile application, even if you have flown before becoming a Miles&Smiles member.

If you have Gold, Diamond and Pandion status in the SAS Airlines Eurobonus program, you have the option to switch to the Miles&Smiles Elite card through the Status Matching application. Follow the steps below to apply for status matching and continue your Star Alliance experience while enjoying the privileges of Miles&Smiles.

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Enjoy a pleasant start to your AJet flights in Turkish Airlines’ selected lounges* offering comfort and delicious treats. Click here to review the Terms&Conditions.

Effective August 31, 2024, the frequent flyer program partnership between Turkish Airlines and Scandinavian Airlines (SAS) will be terminated. As of this date, earning or redeeming Miles and enjoying status privileges on SAS flights will no longer be possible. For more information, you can click on the link to access the Frequently Asked Questions or contact customer service.

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In order to pay 200 TL tax, you need to spend 1,000 Miles instead of 2,000 Miles.

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Now you can easily change your name-surname and date of birth updates by logging into your membership account via web or mobile application.

*It is only valid for our Turkish citizen members.

In addition to the Miles&Smiles digital card, Classic Plus, Elite and Elite Plus members who want to carry their physical card with them can receive their cards instantly from the Istanbul Airport Miles&Smiles membership point.

Our domestic lounge at İstanbul Sabiha Gökçen International Airport opened its doors for our Elite and Elite Plus members! You can enjoy a comfortable start to your AJet flights in our exclusive lounge with your family members or a guest before the journeys together.

Dear Members, 

By using the Activate Miles application, you can extend the usage period of Miles expiring at the end of 2023 by three (3)years, to the end of 2026. Click here for more information.

If you need to think while planning your trip, you can stop time and hold the ticket price with your Miles. Moreover, your Miles will be refunded when you purchase your ticket.

Click here for more information.

Members with Elite Plus status can now check their cabin upgrade privileges in detail, including expiry date, period, remaining and used vouchers, on their profiles through our mobile application and website; they can easily use the cabin upgrade vouchers for their flights via online channels.

In order to display Cabin Upgrade details, you can follow the steps below:

In order to use the Cabin Upgrade privilege, you can follow the steps below:

By using your Miles, you can enter our selected private lounges and enjoy the time before your flight in comfort, with delicious treats and fun activities.

Click here for more information.

AJet was established as a subsidiary of Turkish Airlines and started ticket sales as of March 12, 2024. AJet is not among the contracted airlines included in the Miles&Smiles passenger program.

Miles&Smiles Miles cannot be earned or spent on flights with AJet, and Miles&Smiles membership privileges are not valid on travel via AJet.

Miles&Smiles Elite or Elite Plus members, and one guest or family members (spouse and child/children) have complimentary access to the specified domestic and international Turkish Airlines Lounges with Ajet flights: Sabiha Gökçen*, Antalya, İzmir Adnan Menderes, Milas-Bodrum, Dalaman, Ankara Esenboğa, Adana Şakirpaşa, Kayseri, Gaziantep, Hatay, Trabzon, Rize-Artvin and Diyarbakır Airports.

*Only for domestic passenger lounge.

Click here for more information.

Miles required for award tickets and cabin upgrades have been updated. As of February 15, 2024, a new number of Miles will be valid for your transactions. Click here for detailed information.

With our renewed award ticket page, you can access the details of the award ticket you want to issue on a single screen.

You can see how many Miles you need for the award ticket, your ticket class, baggage allowance and many more details at the same time. Click here to explore.

Using the Miles calculator, you can calculate your Miles without logging into your Miles&Smiles membership account!

By simply entering the travel date and destination information, you can easily find out how many Miles you can earn per flight, how many Miles you need for award tickets and how many Miles you need to upgrade your cabin. Click here to explore.

To receive notifications regarding your flights, you can register your device via the Turkish Airlines application by logging into your Miles&Smiles membership account. *

When you log in to your account via the application for the first time, you can easily register your device to receive notifications by clicking "Yes" on the screen that will appear.

If you have previously logged in to your account and your device is not registered, you can mark your device as the device you want to receive notifications from via the My Personal Information tab under the Notification Management heading.

When you register your device, check-in, departure-arrival, delay, boarding gate and baggage claim information related to your flight is instantly sent to your device.

You can change your push notification preferences at any time from the My Personal Information-Notification Management option.

*Push notifications are sent for tickets purchased through the website or mobile application. They do not apply to tickets purchased through the sales office or an agency.

The discountes prices at certain rates for our student, disabled, veteran, relative of martyr or veteran Miles&Smiles members can now be defined directly from Turkish Airlines mobile application and websites only for Turkish citizens without documents.

Our members will be able to easily choose their 'discount type' in the personal details section of their accounts.

After making the identification in my personal details, discount type must be selected for each reservation in order to get discounted price.

Discount rates

• Up to 50% for martyr & veteran relatives and veteran members
• 20% on Turkish domestic flights, up to 25% on international flights for disabled members,
• Up to 20% on Turkey domestic flights and 10% on international flights for student members.

Miles conversion values have been renewed for extra baggage and seat selection with Miles on Türkiye domestic flights. Now your Miles are 2x times valuable!

For example, to redeem 1,000 Miles worth of extra baggage or seat selection on flights within Türkiye, all you have to do is redeem 500 Miles!

You can choose extra baggage and seats with renewed Miles for your domestic flight reservations made through our website, mobile application, call center and sales offices.

Take advantage of our in-flight limitless messaging service by becoming a Miles&Smiles member. 

Classic members has complimentary Unlimited Messaging, Classic Plus members has complimentary access up to 250MB quota and Unlimited Messaging, Elite and Elite Plus members has complimentary access up to 400MB quota Unlimited Messaging. Business Class Passengers who are Miles&Smiles Elite or Elite Plus members has unlimited complimentary access.

You can stay connected to world by using the high-speed wireless internet connection that we offer on our international flights. Click here for detailed information.

Now you can upgrade to Classic Plus and maintain your Classic Plus status with the number of flights you’ve taken. 

To upgrade to Classic Plus status, earn 25,000 Status Miles or have 40 flights in the last 12 months, to maintain the Classic Plus status, either earn 17,000 Status Miles or have 30 flights in your 1st year, or earn 35,000 Status Miles or have 60 flights in 2 years. 

You can check-in at Business class counters and access to CIP passenger lounge for Türkiye flights and have 10 kg additional baggage allowance for all flights with Classic Plus status that is equal to Star Alliance Silver card. 

Fly more and enjoy privileges!