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Business upgrade terms and conditions

  • Only passengers with Economy Class tickets may benefit from Business upgrade.
  • Miles earned on Economy Class reservations are valid on Business Upgrade transactions; there are no extra Mile earnings.
  • In business upgrade transactions, the baggage allowances of the Economy Class booking is valid, and there is no further baggage allowance acquisition.
  • After the upgrade is complete, catering service may not be available due to operational reasons.
  • The Business upgrade offer is subject to Turkish Airlines conditions.
  • The requests of passengers wishing to travel with pets will not be met on this application.
  • The change/refund conditions are not subject to change on the original tickets of passengers who have purchased an upgrade.
  • On codeshare flights, the upgrade offer is valid on flights operated by Turkish Airlines only.
  • Passengers who upgrade their flight class to Business Class are entitled to a refund on their seat purchase in Economy Class. A paid seat refund is automatically performed for class upgrades performed via the website, mobile app, call center and sales offices (paid with virtual POS).
  • If the passenger does not use the upgrade, the upgrade payment is not refunded.
  • If the upgrade was purchased with Miles, the relevant Miles will be refunded for a fee.
  • Passengers unable to benefit from their Business Class upgrade due to conditions caused by Turkish Airlines may apply for a refund on the upgrade purchase and a Mile refund.
  • Cabin upgrades purchased for domestic and international flights do not include the Lounge service.
  • Turkish Airlines reserves the right not to offer Business upgrades on certain routes and dates for commercial or operational reasons.