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Actualités concernant Miles&Smiles

Suivez le contenu et les collaborations de nos programmes en constante évolution et profitez des privilèges du monde de Miles&Smiles !

Time to redeem your Miles before they expire! / November 2024 Learn more

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You can issue award tickets, upgrade your cabin class, access our private lounges and benefit from many other program features before your Miles expire in the new year. You can redeem your Miles at our contracted bank pos or shopandmiles.com.

For detailed information, please visit our Redeem Miles page!

You can easily claim your missing Miles through our online channels! / October 2024 Learn more


You can claim your Miles in the last 12 months to your account by submitting your flight details through My Miles Transactions > Claim Missing Miles section on our web site and mobile application, even if you have flown before becoming a Miles&Smiles member.

Reward your Star Alliance experience with Miles&Smiles Elite status! / August 2024 Learn more

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If you have Gold, Diamond and Pandion status in the SAS Airlines Eurobonus program, you have the option to switch to the Miles&Smiles Elite card through the Status Matching application. Follow the steps below to apply for status matching and continue your Star Alliance experience while enjoying the privileges of Miles&Smiles.

Details >>

Lounge privilege awaits you on Ajet flights! / August 2024 Learn more

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Enjoy a pleasant start to your AJet flights in Turkish Airlines’ selected lounges* offering comfort and delicious treats. Click here to review the Terms&Conditions.

Scandinavian Airlines to leave Star Alliance / August 2024 Learn more

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Effective August 31, 2024, the frequent flyer program partnership between Turkish Airlines and Scandinavian Airlines (SAS) will be terminated. As of this date, earning or redeeming Miles and enjoying status privileges on SAS flights will no longer be possible. For more information, you can click on the link to access the Frequently Asked Questions or contact customer service.

Details >>

Miles are 2x valuable now in Tax&Smiles! / August 2024 Learn more

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In order to pay 200 TL tax, you need to spend 1,000 Miles instead of 2,000 Miles.

Details >>

You can easily update your membership information through our digital channels! / July 2024 Learn more

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Now you can easily change your name-surname and date of birth updates by logging into your membership account via web or mobile application.

*It is only valid for our Turkish citizen members.

Miles&Smiles membership cards are taking their place in wallets again! / July 2024 Learn more

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In addition to the Miles&Smiles digital card, Classic Plus, Elite and Elite Plus members who want to carry their physical card with them can receive their cards instantly from the Istanbul Airport Miles&Smiles membership point.

Lounge Privelege Awaits You At Sabiha Gökçen Airport! / June 2024 Learn more

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Our domestic lounge at İstanbul Sabiha Gökçen International Airport opened its doors for our Elite and Elite Plus members! You can enjoy a comfortable start to your AJet flights in our exclusive lounge with your family members or a guest before the journeys together.

Redeem your Miles until the end of 2026 with the Miles Activation App! / May 2024 Learn more

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Dear Members, 

By using the Activate Miles application, you can extend the usage period of Miles expiring at the end of 2023 by three (3)years, to the end of 2026. Click here for more information.

It is possible to pause time by holding the flight ticket price with miles! / May 2024 Learn more

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If you need to think while planning your trip, you can stop time and hold the ticket price with your Miles. Moreover, your Miles will be refunded when you purchase your ticket.

Click here for more information.

View and use your Elite Plus Cabin Upgrade Privilege through our online channels / April 2024 Learn more

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Members with Elite Plus status can now check their cabin upgrade privileges in detail, including expiry date, period, remaining and used vouchers, on their profiles through our mobile application and website; they can easily use the cabin upgrade vouchers for their flights via online channels.


In order to display Cabin Upgrade details, you can follow the steps below:

Website >> Sign In >> My Account >> My Cabin Upgrade Rights
Mobile Application >> Sign In >> My Miles >> My Gift Cabin Upgrade Rights


In order to use the Cabin Upgrade privilege, you can follow the steps below:

Website >> Sign In >> Book&Manage >> Business Upgrade >> Elite Plus Complimentary Business Upgrade
Mobile Application >> Sign In >> Complimentary Business Upgrade

Enjoy a one-of-a-kind lounge experience with your Miles! / April 2024 Learn more

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By using your Miles, you can enter our selected private lounges and enjoy the time before your flight in comfort, with delicious treats and fun activities.

Click here for more information.

Information for flights with AJet / March 2024 Learn more

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AJet was established as a subsidiary of Turkish Airlines and started ticket sales as of March 12, 2024. AJet is not among the contracted airlines included in the Miles&Smiles passenger program.

Miles&Smiles Miles cannot be earned or spent on flights with AJet, and Miles&Smiles membership privileges are not valid on travel via AJet.

Miles&Smiles Elite or Elite Plus members, and one guest or family members (spouse and child/children) have complimentary access to the specified domestic and international Turkish Airlines Lounges with Ajet flights: Sabiha Gökçen*, Antalya, İzmir Adnan Menderes, Milas-Bodrum, Dalaman, Ankara Esenboğa, Adana Şakirpaşa, Kayseri, Gaziantep, Hatay, Trabzon, Rize-Artvin and Diyarbakır Airports.

*Only for domestic passenger lounge.

Click here for more information.

Award Ticket and Cabin Upgrade Miles Updated / February 2024 Learn more

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Miles required for award tickets and cabin upgrades have been updated. As of February 15, 2024, a new number of Miles will be valid for your transactions. Click here for detailed information.

Discover all the details on our renewed award ticket page / December 2023 Learn more

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With our renewed award ticket page, you can access the details of the award ticket you want to issue on a single screen.

You can see how many Miles you need for the award ticket, your ticket class, baggage allowance and many more details at the same time. Click here to explore.

Quickly find out your mileage with the mileage calculator / December 2023 Learn more

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Using the Miles calculator, you can calculate your Miles without logging into your Miles&Smiles membership account!

By simply entering the travel date and destination information, you can easily find out how many Miles you can earn per flight, how many Miles you need for award tickets and how many Miles you need to upgrade your cabin. Click here to explore.

Access your flight information instantly via the app / December 2023 Learn more

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To receive notifications regarding your flights, you can register your device via the Turkish Airlines application by logging into your Miles&Smiles membership account. *

When you log in to your account via the application for the first time, you can easily register your device to receive notifications by clicking "Yes" on the screen that will appear.

If you have previously logged in to your account and your device is not registered, you can mark your device as the device you want to receive notifications from via the My Personal Information tab under the Notification Management heading.

When you register your device, check-in, departure-arrival, delay, boarding gate and baggage claim information related to your flight is instantly sent to your device.

You can change your push notification preferences at any time from the My Personal Information-Notification Management option.

*Push notifications are sent for tickets purchased through the website or mobile application. They do not apply to tickets purchased through the sales office or an agency.

Les types de réduction peuvent être sélectionnés automatiquement sur nos canaux en ligne. / Juin 2023 En savoir plus

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Les prix réduits à certains tarifs pour nos membres étudiants, atteints de handicaps, anciens combattants, parents de martyrs ou d’anciens combattants Miles&Smiles peuvent désormais être définis directement via l’application mobile et sur les sites web de Turkish Airlines pour les citoyens turcs sans documents uniquement.

Nos membres pourront facilement choisir leur « type de réduction » dans la section « informations personnelles » de leurs comptes.

Après avoir effectué l’identification dans « mes informations personnelles », le type de réduction doit être sélectionné pour chaque réservation afin d’obtenir une remise de prix.

Taux de remise

  • Jusqu’à 50 % pour les parents de martyrs et d’anciens combattants et les membres anciens combattants
  • 20 % sur les vols intérieurs turcs, jusqu’à 25 % sur les vols internationaux pour les membres atteints de handicaps,
  • Jusqu’à 20 % sur les vols intérieurs turcs et 10 % sur les vols internationaux pour les membres étudiants.

La sélection de bagages et de sièges supplémentaires avec des Miles est désormais plus avantageuse. / Mai 2023 En savoir plus

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Les valeurs de conversion des Miles ont été renouvelées pour la sélection de bagages et de sièges supplémentaires avec des Miles sur les vols intérieurs en Türkiye. Vos Miles valent maintenant 2 fois plus !

Par exemple, pour échanger 1 000 Miles pour la sélection de bagages supplémentaires ou de sièges sur les vols intérieurs en Türkiye, il vous suffit d’échanger 500 Miles !

Vous pouvez choisir des bagages supplémentaires et des sièges avec des Miles renouvelés pour vos réservations de vols intérieurs effectuées via notre site web, notre application mobile, notre centre d’appels et nos bureaux de vente.

Notre messagerie illimitée est à votre service, en plus d’une connexion sans fil en vol ! / Avril 2023 En savoir plus

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Profitez de notre service de messagerie illimitée en vol en devenant membre Miles&Smiles. 

Les membres Classic bénéficient de la messagerie illimitée gratuite, les membres Classic Plus bénéficient d’un accès gratuit jusqu’à un quota de 250 Mo et les membres Unlimited Messaging, Elite et Elite Plus bénéficient d’un accès gratuit jusqu’à un quota de 400 Mo de messagerie illimitée. Les passagers de la Business Class membres Miles&Smiles Elite ou Elite Plus bénéficient d’un accès gratuit illimité.

Vous pouvez ainsi rester connecté au monde grâce à la connexion Internet sans fil haut débit que nous proposons sur nos vols internationaux. Cliquez ici pour en savoir plus.

Il est maintenant plus facile d’atteindre le statut Classic Plus ! / Mars 2023 En savoir plus

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Vous pouvez désormais passer au niveau d’adhésion Classic Plus et conserver votre statut Classic Plus en fonction du nombre de vols que vous avez effectués. 

Pour passer au statut Classic Plus, gagnez 25 000 Miles privilège ou effectuez 40 vols au cours des 12 derniers mois ; pour conserver le statut Classic Plus, gagnez 17 000 Miles privilège ou effectuez 30 vols au cours de votre première année, gagnez 35 000 Miles privilège ou effectuez 60 vols en 2 ans. 

Vous pouvez vous enregistrer aux guichets de la Business Class et accéder au salon passagers CIP pour les vols en Türkiye et bénéficier d’une franchise de bagages supplémentaire de 10 kg pour tous les vols avec le statut Classic Plus qui est équivalent à la carte Star Alliance Silver. 

Volez plus et profitez de privilèges !