We understand that transitioning to NDC can come with challenges, but we are here to support you throughout the process

For any assistance, whether it's related to integration, technical support, or general inquiries about our connection types (direct, via an aggregator or UI), please reach out via email at DISTRIBUTIONSUPPORT@THY.COM

To help us provide a prompt and effective response, kindly include the following details in your email:

1. Your Information: Include your name and company details.

2. Issue Description: Clearly explain the problem or inquiry.

3. Urgency: Let us know how urgent your request is.

*Please Note:*

- If you are an agency connecting to our NDC through an aggregator, kindly contact the aggregator first for support.

- We encourage you to visit our FAQ page before reaching out to us.

- Our NDC support is currently available between 06:30 and 23:00 IST time, with plans to expand to 24/7 support soon.

- We can assist with access to NDC services, API-related queries, troubleshooting errors, fares, availability or login/OTP issues and any other related issues you may encounter.

Thank you for choosing TKCONNECT. We look forward to assisting you!