You can claim your Miles in the last 12 months to your account by submitting your flight details through My Miles Transactions > Claim Missing Miles section on our web site and mobile application, even if you have flown before becoming a Miles&Smiles member.

If you have Gold, Diamond and Pandion status in the SAS Airlines Eurobonus program, you have the option to switch to the Miles&Smiles Elite card through the Status Matching application. Follow the steps below to apply for status matching and continue your Star Alliance experience while enjoying the privileges of Miles&Smiles.

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Enjoy a pleasant start to your AJet flights in Turkish Airlines’ selected lounges* offering comfort and delicious treats. Click here to review the Terms&Conditions.

Effective August 31, 2024, the frequent flyer program partnership between Turkish Airlines and Scandinavian Airlines (SAS) will be terminated. As of this date, earning or redeeming Miles and enjoying status privileges on SAS flights will no longer be possible. For more information, you can click on the link to access the Frequently Asked Questions or contact customer service.

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In order to pay 200 TL tax, you need to spend 1,000 Miles instead of 2,000 Miles.

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Now you can easily change your name-surname and date of birth updates by logging into your membership account via web or mobile application.

*It is only valid for our Turkish citizen members.

In addition to the Miles&Smiles digital card, Classic Plus, Elite and Elite Plus members who want to carry their physical card with them can receive their cards instantly from the Istanbul Airport Miles&Smiles membership point.

Our domestic lounge at İstanbul Sabiha Gökçen International Airport opened its doors for our Elite and Elite Plus members! You can enjoy a comfortable start to your AJet flights in our exclusive lounge with your family members or a guest before the journeys together.

Dear Members, 

By using the Activate Miles application, you can extend the usage period of Miles expiring at the end of 2023 by three (3)years, to the end of 2026. Click here for more information.

If you need to think while planning your trip, you can stop time and hold the ticket price with your Miles. Moreover, your Miles will be refunded when you purchase your ticket.

Click here for more information.

Members with Elite Plus status can now check their cabin upgrade privileges in detail, including expiry date, period, remaining and used vouchers, on their profiles through our mobile application and website; they can easily use the cabin upgrade vouchers for their flights via online channels.

In order to display Cabin Upgrade details, you can follow the steps below:

In order to use the Cabin Upgrade privilege, you can follow the steps below:

By using your Miles, you can enter our selected private lounges and enjoy the time before your flight in comfort, with delicious treats and fun activities.

Click here for more information.

AJet was established as a subsidiary of Turkish Airlines and started ticket sales as of March 12, 2024. AJet is not among the contracted airlines included in the Miles&Smiles passenger program.

Miles&Smiles Miles cannot be earned or spent on flights with AJet, and Miles&Smiles membership privileges are not valid on travel via AJet.

Miles&Smiles Elite or Elite Plus members, and one guest or family members (spouse and child/children) have complimentary access to the specified domestic and international Turkish Airlines Lounges with Ajet flights: Sabiha Gökçen*, Antalya, İzmir Adnan Menderes, Milas-Bodrum, Dalaman, Ankara Esenboğa, Adana Şakirpaşa, Kayseri, Gaziantep, Hatay, Trabzon, Rize-Artvin and Diyarbakır Airports.

*Only for domestic passenger lounge.

Click here for more information.

Miles required for award tickets and cabin upgrades have been updated. As of February 15, 2024, a new number of Miles will be valid for your transactions. Click here for detailed information.

With our renewed award ticket page, you can access the details of the award ticket you want to issue on a single screen.

You can see how many Miles you need for the award ticket, your ticket class, baggage allowance and many more details at the same time. Click here to explore.

Using the Miles calculator, you can calculate your Miles without logging into your Miles&Smiles membership account!

By simply entering the travel date and destination information, you can easily find out how many Miles you can earn per flight, how many Miles you need for award tickets and how many Miles you need to upgrade your cabin. Click here to explore.

To receive notifications regarding your flights, you can register your device via the Turkish Airlines application by logging into your Miles&Smiles membership account. *

When you log in to your account via the application for the first time, you can easily register your device to receive notifications by clicking "Yes" on the screen that will appear.

If you have previously logged in to your account and your device is not registered, you can mark your device as the device you want to receive notifications from via the My Personal Information tab under the Notification Management heading.

When you register your device, check-in, departure-arrival, delay, boarding gate and baggage claim information related to your flight is instantly sent to your device.

You can change your push notification preferences at any time from the My Personal Information-Notification Management option.

*Push notifications are sent for tickets purchased through the website or mobile application. They do not apply to tickets purchased through the sales office or an agency.

I prezzi scontati a determinate tariffe per gli studenti, le persone affette da disabilità, i veterani, i parenti di martiri o veterani che si sono iscritti al programma Miles&Smiles possono essere definiti direttamente dall'applicazione per dispositivi mobili e dal sito web di Turkish Airlines solo per i cittadini turchi senza documenti.

Le persone iscritte al programma potranno scegliere facilmente il "tipo di sconto" nella sezione dei dettagli personali del proprio account.

Dopo aver effettuato l'identificazione nella sezione dei dati personali, è necessario selezionare il tipo di sconto per ogni prenotazione al fine di ottenere un prezzo scontato.

Tariffe scontate

• Fino al 50% per i parenti di martiri e veterani e i veterani affiliati.
• 20% sui voli nazionali turchi, fino al 25% sui voli internazionali per affiliati affetti da disabilità,
• Fino al 20% sui voli nazionali in Türkiye e fino al 10% sui voli internazionali per gli affiliati studenti.

I valori di conversione delle Miglia per il bagaglio extra e la selezione del posto a sedere sono stati rivisti sui voli nazionali della Türkiye. Ora le tue Miglia valgono il doppio!

Ad esempio, per riscattare 1.000 Miglia di bagaglio extra o la selezione del posto a sedere sui voli all'interno della Turchia, tutto quello che dovrai fare è riscattare 500 Miglia!

Puoi scegliere il bagaglio extra e i posti a sedere con le nuove Miglia per le prenotazioni dei voli nazionali effettuate tramite il nostro sito web, l'applicazione per i dispositivi mobili, il call center e gli uffici di vendita.

Approfitta del nostro servizio di messaggistica illimitato a bordo affiliandoti a Miles&Smiles. 

Gli affiliati Classic hanno a disposizione messaggi illimitati gratuiti, gli affiliati Classic Plus hanno accesso gratuito fino a un massimo di 250 MB e messaggi illimitati, gli affiliati Elite ed Elite Plus hanno accesso gratuito fino a un massimo di 400 MB e messaggi illimitati. I passeggeri di Business Class con affiliazione Miles&Smiles Elite o Elite Plus hanno accesso gratuito illimitato.

Puoi restare in contatto con il mondo utilizzando la connessione Internet wireless ad alta velocità che offriamo sui nostri voli internazionali. Fai clic qui per informazioni dettagliate.

Ora puoi passare a Classic Plus e mantenere il tuo stato Classic Plus con il numero di voli che hai effettuato. 

Per passare allo stato Classic Plus, è necessario guadagnare 25.000 Miglia status o effettuare 40 voli nell'arco di 12 mesi; per mantenere lo stato Classic Plus, è necessario guadagnare 17.000 Miglia status o effettuare 30 voli durante il primo anno, oppure guadagnare 35.000 Miglia status o effettuare 60 voli in 2 anni. 

Puoi effettuare il check-in presso i banchi di Business Class e accedere alla sala passeggeri CIP per i voli in Türkiye e avere 10 kg di franchigia bagaglio aggiuntiva per tutti i voli con status Classic Plus, pari alla carta Star Alliance Silver. 

Vola di più e goditi i privilegi!