You can claim your Miles in the last 12 months to your account by submitting your flight details through My Miles Transactions > Claim Missing Miles section on our web site and mobile application, even if you have flown before becoming a Miles&Smiles member.

If you have Gold, Diamond and Pandion status in the SAS Airlines Eurobonus program, you have the option to switch to the Miles&Smiles Elite card through the Status Matching application. Follow the steps below to apply for status matching and continue your Star Alliance experience while enjoying the privileges of Miles&Smiles.

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Enjoy a pleasant start to your AJet flights in Turkish Airlines’ selected lounges* offering comfort and delicious treats. Click here to review the Terms&Conditions.

Effective August 31, 2024, the frequent flyer program partnership between Turkish Airlines and Scandinavian Airlines (SAS) will be terminated. As of this date, earning or redeeming Miles and enjoying status privileges on SAS flights will no longer be possible. For more information, you can click on the link to access the Frequently Asked Questions or contact customer service.

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In order to pay 200 TL tax, you need to spend 1,000 Miles instead of 2,000 Miles.

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Now you can easily change your name-surname and date of birth updates by logging into your membership account via web or mobile application.

*It is only valid for our Turkish citizen members.

In addition to the Miles&Smiles digital card, Classic Plus, Elite and Elite Plus members who want to carry their physical card with them can receive their cards instantly from the Istanbul Airport Miles&Smiles membership point.

Our domestic lounge at İstanbul Sabiha Gökçen International Airport opened its doors for our Elite and Elite Plus members! You can enjoy a comfortable start to your AJet flights in our exclusive lounge with your family members or a guest before the journeys together.

Dear Members, 

By using the Activate Miles application, you can extend the usage period of Miles expiring at the end of 2023 by three (3)years, to the end of 2026. Click here for more information.

If you need to think while planning your trip, you can stop time and hold the ticket price with your Miles. Moreover, your Miles will be refunded when you purchase your ticket.

Click here for more information.

Members with Elite Plus status can now check their cabin upgrade privileges in detail, including expiry date, period, remaining and used vouchers, on their profiles through our mobile application and website; they can easily use the cabin upgrade vouchers for their flights via online channels.

In order to display Cabin Upgrade details, you can follow the steps below:

In order to use the Cabin Upgrade privilege, you can follow the steps below:

By using your Miles, you can enter our selected private lounges and enjoy the time before your flight in comfort, with delicious treats and fun activities.

Click here for more information.

AJet was established as a subsidiary of Turkish Airlines and started ticket sales as of March 12, 2024. AJet is not among the contracted airlines included in the Miles&Smiles passenger program.

Miles&Smiles Miles cannot be earned or spent on flights with AJet, and Miles&Smiles membership privileges are not valid on travel via AJet.

Miles&Smiles Elite or Elite Plus members, and one guest or family members (spouse and child/children) have complimentary access to the specified domestic and international Turkish Airlines Lounges with Ajet flights: Sabiha Gökçen*, Antalya, İzmir Adnan Menderes, Milas-Bodrum, Dalaman, Ankara Esenboğa, Adana Şakirpaşa, Kayseri, Gaziantep, Hatay, Trabzon, Rize-Artvin and Diyarbakır Airports.

*Only for domestic passenger lounge.

Click here for more information.

Miles required for award tickets and cabin upgrades have been updated. As of February 15, 2024, a new number of Miles will be valid for your transactions. Click here for detailed information.

With our renewed award ticket page, you can access the details of the award ticket you want to issue on a single screen.

You can see how many Miles you need for the award ticket, your ticket class, baggage allowance and many more details at the same time. Click here to explore.

Using the Miles calculator, you can calculate your Miles without logging into your Miles&Smiles membership account!

By simply entering the travel date and destination information, you can easily find out how many Miles you can earn per flight, how many Miles you need for award tickets and how many Miles you need to upgrade your cabin. Click here to explore.

To receive notifications regarding your flights, you can register your device via the Turkish Airlines application by logging into your Miles&Smiles membership account. *

When you log in to your account via the application for the first time, you can easily register your device to receive notifications by clicking "Yes" on the screen that will appear.

If you have previously logged in to your account and your device is not registered, you can mark your device as the device you want to receive notifications from via the My Personal Information tab under the Notification Management heading.

When you register your device, check-in, departure-arrival, delay, boarding gate and baggage claim information related to your flight is instantly sent to your device.

You can change your push notification preferences at any time from the My Personal Information-Notification Management option.

*Push notifications are sent for tickets purchased through the website or mobile application. They do not apply to tickets purchased through the sales office or an agency.

学生、障がいをお持ちの方、退役軍人、殉教者または退役軍人の親族の Miles&Smiles 会員様向けの特定の割引価格は、書類のないトルコ市民を対象に Turkish Airlines モバイルアプリおよびウェブサイトにおいて直接定義されています。

会員の方は、アカウントの個人情報セクションで「割引タイプ」を簡単に選択できます。

個人情報に身分証明書を記載した後、割引価格を取得するには、予約ごとに割引タイプを選択する必要があります。

割引率

• 殉教者および退役軍人の親族および退役軍人の方には最大 50%、
• トルコ国内線で 20%、障がいをお持ちの方には国際線で最大 25%、
• 学生会員の場合、トルコ国内線では最大 20%、国際線では最大 10%です。

Türkiye の国内線でのマイルの追加手荷物と座席の選択において、マイル移行の値が更新されました。 マイルの価値が 2 倍になりました！

例えば、Türkiye 国内便で 1,000 マイル相当の追加手荷物または座席の選択にマイルを移行するには、500 マイルを交換することになります。

当社のウェブサイト、モバイルアプリ、コールセンターおよび営業所を通じて、更新されたマイル数に応じて、国内線の予約で追加の手荷物と座席を選択できます。

Miles&Smiles 会員になると、機内無制限メッセージングサービスをご利用いただけます。 

Classic 会員には無料で無制限のメッセージング、Classic Plus 会員には最大 250 MBの無料アクセス、無制限のメッセージング、Elite および Elite Plus 会員には最大 400 MB の無料アクセス無制限のメッセージングをご利用いただけます。 Miles&Smiles Elite または Elite Plus 会員の Business Class のお客様は、アクセス無料でご利用いただけます。

国際線の高速無線インターネット接続をご利用いただくことで、世界とのつながりを維持することができます。 詳しくは、こちらをクリックしてください。

Classic Plus にアップグレードして、搭乗したフライト数に応じて Classic Plus のステータスを維持できるようになりました。 

Classic Plus ステータスにアップグレードするには、25,000 ステータスマイルを獲得するか、過去 12 か月間に 40 回のフライトをご利用いただく必要があります。Classic Plus ステータスを維持するには、1 年目に 17,000 ステータスマイルを獲得するか、30 回のフライトをご利用いただくか、2 年間で 35,000 ステータスマイルを獲得するか、60 回のフライトをご利用いただく必要があります。 

トルコのフライトでは Business Class カウンターでのチェックインと CIP 旅客ラウンジをご利用いただけます。また、Star Alliance シルバーカードと同等の Classic Plus ステータスのすべてのフライトで、10 kgの追加手荷物許容量をご利用いただけます。 

より多くのフライトを利用して、様々な特典をお楽しみください。