What is the meaning of Service Charge?
Ticketing Service Fee : The Ticketing Service Fee is the service fee charged for tickets purchased through Turkish Airlines Sales Offices, the call center, or online via Turkish Airlines website and mobile application. The Ticketing Service Fee charged for transactions made through the call center is higher than the Ticketing Service Fee charged for transactions made through the Turkish Airlines website..
Why is Turkish Airlines taking the Service Charge fee?
While applying the Service Charge fees, Turkish Airlines is separating the total ticket fares taken from the passengers for the sales service and the flight operation service. Turkish Airlines Call Center and the web site www.turkishairlines.com is open 365 days per year and 24 hours a day in order to give making reservation and buying tickets services to their passengers.
From which tariff and destinations will be the Service Charge fee taken?
The Service Charge fee will be taken from the international and domestic tickets reserved and/ or issued directly in Turkish Airlines sales offices, Turkish Airlines authorized travel agencies, Turkish Airlines Call Center and the web site www.turkishairlines.com The Service Charge fee could either be applied or not, according to the ticket issuing country. Turkish Airlines reserves its right to change the Ticketing Service Charge policy and the service fees to be charged.
Will the Service Charge fee be refunded during the refund conditions of the tickets?
If the refund demand is done according to the passenger's own request or any reason because of the passenger, the Service Charge fee will not be refunded. But the refund demand is done because of the involuntary situations, the Service Charge fee will be refunded if only the tickets are issued from Turkish Airlines sales offices, Call Center or the web site www.turkishairlines.com The Service Charge fee will not be taken from the refund situations.
The Service Charge fee for the Connecting Flights.
Miles&Smiles reward tickets
For flights departing from abroad, no ticketing service fee is charged for tickets purchased through online channels.
TICKETING SERVICE FEES FOR DOMESTIC FLIGHTS
|
| Website | Sales office | Call center | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Cabin | Class | EcoFly | ExtraFly | PrimeFly | EcoFly | ExtraFly | PrimeFly | EcoFly | ExtraFly | PrimeFly |
| Economy Class | F | - | - | - | TRY 50 | TRY 50 | TRY 50 | TRY 50 | TRY 50 | TRY 50 |
| L/T/Q/E/O/S | TRY 12 | TRY 17 | TRY 22 | TRY 150 | TRY 150 | TRY 150 | TRY 150 | TRY 150 | TRY 150 | |
| U/W/P/V | TRY 10 | TRY 15 | TRY 20 | TRY 150 | TRY 150 | TRY 150 | TRY 150 | TRY 150 | TRY 150 | |
| H/A/M | TRY 10 | TRY 15 | TRY 20 | TRY 150 | TRY 150 | TRY 150 | TRY 150 | TRY 150 | TRY 150 | |
| B | TRY 10 | TRY 15 | TRY 20 | TRY 150 | TRY 150 | TRY 150 | TRY 150 | TRY 150 | TRY 150 | |
| Cabin | Class | Website | Sales office | Call center |
|---|---|---|---|---|
| Business Class | K | TRY 30 | TRY 250 | TRY 250 |
| J/D/C | TRY 30 | TRY 250 | TRY 250 |
TICKETING SERVICE FEES FOR FLIGHTS FROM/TO THE TURKISH REPUBLIC OF NORTHERN CYPRUS
| Economy Class | Business Class |
|---|---|
| TRY 250 | TRY 500 |
Ticketing service fees on AnadoluJet tickets range from 0TL to 23TL, depending on class and whether the flight is direct or includes a transfer.
| Class | Ticketing service fee | |
|---|---|---|
| Sales office/Call center | Online channels | |
| V, P, W, U, F | TRY 30 | - |
| O, E, Q, T, L | TRY 40 | TRY 0 |
| B, M, A, H, S | TRY 50 | TRY 0 |
| Class | Ticketing service fee | |||
|---|---|---|---|---|
| Sales office/Call center | Online channels | |||
| Standard | Extrajet | Comfortjet | All packages | |
| F | TRY 20 | TRY 20 | TRY 20 | - |
| U/W/P/V/L | TRY 50 | TRY 55 | TRY 60 | |
| T/Q/E/O/S | TRY 50 | TRY 55 | TRY 60 | |
| H/A/M | TRY 50 | TRY 55 | TRY 60 | TRY 0 |
| B | TRY 50 | TRY 55 | TRY 60 | TRY 0 |
| Sales office / Call center / Online channels | |
|---|---|
| REISSUE SERVICE FEE | TRY 40 |