Passengers whose flights are canceled can benefit from the rights specified in the flight disruptions page and perform their transactions through this link.

Ticket changes 

• Ticket changes can be conducted through the Turkish Airlines website and mobile applications and this link. 

Ticket refunds 

• Refunds can be conducted through the Turkish Airlines website and mobile applications, call center as well as through the agency that issued the ticket. 
• By clicking on this link, you can perform the transcation for refunds for tickets purchased through mobile apps, website or call center. 

Thank you for your understanding. 

Best Regards,