You don’t have to purchase a plane ticket to book a hotel room; you can reserve your hotel before or after you’ve bought the plane ticket.

For stays arriving in or departing from Türkiye, you will be redirected to the collaboration page with our partner Jolly. For all other destinations, you’ll be redirected to our cooperation page with Booking.com.

Miles earned through bookings may take up to 12 weeks to be credited to your account. If the Miles you’ve earned through booking accommodation hasn’t been credited to your account after 12 weeks, please submit a request by using the Customer Relations Form.

Check-in and check-out times will vary by hotel. More information is available on the hotel page that appears after you search.

Child discounts at hotels can vary depending on their fee policies. Before booking your hotel, please review detailed information on the hotel's website

Discounts for child guests vary depending on the hotel’s rate policies. Before booking your hotel, you can review the hotel page and check for information on discounts for child guests.

Some hotels do allow pets, but pet acceptance policies and conditions vary according to individual hotels. You can find out more about bringing your pet to the hotel on the hotel page.

Hotel reservation and cancellation conditions vary according to the hotel. You can find details regarding these conditions by checking the hotel pages. You can cancel reservations online with Booking.com. For your Jolly cancellations, you can reach the call center at 0850 222 7685.