Turkish Airlines received three awards from APEX, including the APEX World Class rating, granted for the first time this year. In addition, Turkish Airlines was recognized for the third consecutive year as a Five-Star Global Airline, based on flight experience ratings from passengers, and was awarded its first Diamond status, for providing hospital-grade health safety for passengers.

APEX (Airline Passenger Experience Association) is the world’s largest non-profit international airline association dedicated to passengers and the official rating agency dedicated to improving the passenger experience.

APEX World Class 2023 (Highest Ranking Based on Safety, Customer Well-Being and Sustainability Criteria)

As a result of the independent audits conducted by APEX under the consultancy of YATES+ based on the criteria of safety, customer well-being, sustainability and guest experience, our brand became the winner of the APEX World Class award, which was granted to only eight airlines this year.

APEX (Airline Passenger Experience Association) – Five-Star Global Airline

As a result of passenger reviews based on around one million flights, our brand was awarded a "Five-Star Global Airline" by APEX once more this year.

APEX 2023 Passenger Choice Award for Best Inflight Entertainment System in Europe

Our brand received Europe's "Best Inflight Entertainment" award at the APEX Passenger Choice Award®, created by APEX under the consultancy of YATES and Partners, considering health safety, sustainability and guest experience criteria.

APEX 2023 Passenger Choice Award for Best Food & Beverage in Europe

Turkish Airlines was deemed worthy of 2 awards by APEX, which is considered one of the most reliable and respected aviation organizations in the world with its superior service standard. The awards presented by APEX met with their owners at the Gala dinner held in Istanbul. Our brand won the "Best Food & Beverage" award in Europe, thanks to the unique treats we offer from Turkish and World cuisines on our flights.