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| You can claim your Miles in the last 12 months to your account by submitting your flight details through My Miles Transactions > Claim Missing Miles section on our web site and mobile application, even if you have flown before becoming a Miles&Smiles member. |
| If you have Gold, Diamond and Pandion status in the SAS Airlines Eurobonus program, you have the option to switch to the Miles&Smiles Elite card through the Status Matching application. Follow the steps below to apply for status matching and continue your Star Alliance experience while enjoying the privileges of Miles&Smiles. |
| Enjoy a pleasant start to your AJet flights in Turkish Airlines’ selected lounges* offering comfort and delicious treats. Click here to review the Terms&Conditions. |
| Effective August 31, 2024, the frequent flyer program partnership between Turkish Airlines and Scandinavian Airlines (SAS) will be terminated. As of this date, earning or redeeming Miles and enjoying status privileges on SAS flights will no longer be possible. For more information, you can click on the link to access the Frequently Asked Questions or contact customer service. |
| In order to pay 200 TL tax, you need to spend 1,000 Miles instead of 2,000 Miles. |
| Now you can easily change your name-surname and date of birth updates by logging into your membership account via web or mobile application. *It is only valid for our Turkish citizen members. |
| In addition to the Miles&Smiles digital card, Classic Plus, Elite and Elite Plus members who want to carry their physical card with them can receive their cards instantly from the Istanbul Airport Miles&Smiles membership point. |
| Our domestic lounge at İstanbul Sabiha Gökçen International Airport opened its doors for our Elite and Elite Plus members! You can enjoy a comfortable start to your AJet flights in our exclusive lounge with your family members or a guest before the journeys together. |
| Dear Members, By using the Activate Miles application, you can extend the usage period of Miles expiring at the end of 2023 by three (3)years, to the end of 2026. Click here for more information. |
| If you need to think while planning your trip, you can stop time and hold the ticket price with your Miles. Moreover, your Miles will be refunded when you purchase your ticket. Click here for more information. |
| Members with Elite Plus status can now check their cabin upgrade privileges in detail, including expiry date, period, remaining and used vouchers, on their profiles through our mobile application and website; they can easily use the cabin upgrade vouchers for their flights via online channels. In order to display Cabin Upgrade details, you can follow the steps below: Website >> Sign In >> My Account >> My Cabin Upgrade Rights Mobile Application >> Sign In >> My Miles >> My Gift Cabin Upgrade Rights In order to use the Cabin Upgrade privilege, you can follow the steps below: Website >> Sign In >> Book&Manage >> Business Upgrade >> Elite Plus Complimentary Business Upgrade Mobile Application >> Sign In >> Complimentary Business Upgrade |
| By using your Miles, you can enter our selected private lounges and enjoy the time before your flight in comfort, with delicious treats and fun activities. Click here for more information. |
| AJet was established as a subsidiary of Turkish Airlines and started ticket sales as of March 12, 2024. AJet is not among the contracted airlines included in the Miles&Smiles passenger program. Miles&Smiles Miles cannot be earned or spent on flights with AJet, and Miles&Smiles membership privileges are not valid on travel via AJet. Miles&Smiles Elite or Elite Plus members, and one guest or family members (spouse and child/children) have complimentary access to the specified domestic and international Turkish Airlines Lounges with Ajet flights: Sabiha Gökçen*, Antalya, İzmir Adnan Menderes, Milas-Bodrum, Dalaman, Ankara Esenboğa, Adana Şakirpaşa, Kayseri, Gaziantep, Hatay, Trabzon, Rize-Artvin and Diyarbakır Airports. *Only for domestic passenger lounge. Click here for more information. |
| Miles required for award tickets and cabin upgrades have been updated. As of February 15, 2024, a new number of Miles will be valid for your transactions. Click here for detailed information. |
| With our renewed award ticket page, you can access the details of the award ticket you want to issue on a single screen. You can see how many Miles you need for the award ticket, your ticket class, baggage allowance and many more details at the same time. Click here to explore. |
| Using the Miles calculator, you can calculate your Miles without logging into your Miles&Smiles membership account! By simply entering the travel date and destination information, you can easily find out how many Miles you can earn per flight, how many Miles you need for award tickets and how many Miles you need to upgrade your cabin. Click here to explore. |
| To receive notifications regarding your flights, you can register your device via the Turkish Airlines application by logging into your Miles&Smiles membership account. * When you log in to your account via the application for the first time, you can easily register your device to receive notifications by clicking "Yes" on the screen that will appear. If you have previously logged in to your account and your device is not registered, you can mark your device as the device you want to receive notifications from via the My Personal Information tab under the Notification Management heading. When you register your device, check-in, departure-arrival, delay, boarding gate and baggage claim information related to your flight is instantly sent to your device. You can change your push notification preferences at any time from the My Personal Information-Notification Management option. *Push notifications are sent for tickets purchased through the website or mobile application. They do not apply to tickets purchased through the sales office or an agency. |
| 现在,学生、残障人士、退伍军人、烈士或退伍军人亲属可以直接从 Turkish Airlines 移动应用程序和网站享受 Miles&Smiles 会员特定折扣价格,这仅适用于没有证件的土耳其公民。 我们的会员可以在其帐户的个人详细信息部分轻松选择“折扣类型”。 在确认个人信息后,每次预订都必须选择折扣类型才能获得折扣价格。 折扣
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| 在土耳其国内航班上使用里程购买额外行李和座位选择时的里程换算值已更新。 现在,您的里程价值是原来的 2 倍! 例如,要在土耳其境内航班上兑换价值 1000 里程的额外行李或选座,只需兑换 500 里程即可! 通过我们的网站、移动应用程序、呼叫中心和销售办事处预订国内航班时,您可以使用已更新价值的里程选择额外行李和座位。 |
| 成为 Miles&Smiles 会员即可使用我们的机上无限信息收发服务。 Classic 会员可免费使用无限信息收发服务,Classic Plus 会员可免费使用高达 250MB 的配额及无限信息收发服务,Elite 和 Elite Plus 会员可免费使用高达 400MB 的配额及无限信息收发服务。 身为 Miles&Smiles Elite 或 Elite Plus 会员的 Business Class 乘客可无限次免费使用。 您可以使用我们在国际航班上提供的高速无线互联网连接与世界保持联系。 单击此处了解详细信息。 |
| 现在您可以升级到 Classic Plus,并通过您乘坐的航班数量保持您的 Classic Plus 身份。 要升级到 Classic Plus 身份,需要在过去 12 个月内赚取 25000 身份里程或乘坐 40 次航班;要保持 Classic Plus 身份,需要在第 1 年内赚取 17000 身份里程或乘坐 30 次航班,或者在 2 年内赚取 35000 身份里程或乘坐 60 次航班。 如拥有与 Star Alliance 银卡相同的 Classic Plus 身份,搭乘土耳其航班时可以在 Business class 柜台办理登机手续并使用 CIP 乘客休息室,搭乘所有航班时可以享受 10 公斤的额外行李限额。 更多飞行并享受特权! |