• Each can apply for a status-match only once with the same loyalty program number.
• Applicants must have at least two months remaining on their current membership card, which must be equivalent to Turkish Airlines Elite or higher status.
• The Elite status trial period is valid for 4 months. During this period, members must complete an international Turkish Airlines flight to extend their Elite status by 1 year. If 15,000 status miles are accumulated from Turkish Airlines flights by the end of the first year, the Elite status will be extended for an additional year, totaling 2 years.
• Members who do not complete one international Turkish Airlines flight within the 4-month trial period will be downgraded to their previous tier.
• Members who earn fewer than 15,000 Status Miles on Turkish Airlines flights within the first 12 months will be downgraded to Classic Plus status.
• Miles&Smiles Terms and Conditions apply to members who qualify for an upgrade or maintain their current status.
• Required documents for a status-match request are copy of the membership card valid for at least 2 months and a copy of the current mileage statement.
• If the application complies with the rules and meets the criteria, it is approved, and an acknowledgment e-mail will be sent to the member.
• If the application does not comply with the rules, the membership will be downgraded to the previous level, and an e-mail notification will be sent. Adherence to these rules is crucial.
• Status-match is not a guaranteed right; applications may be rejected.
• Turkish Airlines reserves the right to change the terms and conditions, definitions and other information pertaining to the status-match campaign and to cancel the offer at any time.

Yes, a Miles&Smiles membership number is required for participation. Subscribe to the Miles&Smiles program here.

Yes, the application is free of charge.

Only members holding EuroBonus Gold, Diamond or Pandion status can apply for a status-match.

You will be informed by e-mail within three business days after your application.

If your application is approved, the four-month trial period will begin when you receive the e-mail. Within this period, you must complete at least one international Turkish Airlines flight to extend your Elite status to 1 year. If you accumulate 15,000 status Miles on Turkish Airlines flights by the end of the first year, your Elite status will be extended for another year, for a total of two years.

If your application is not approved, you will be notified via e-mail.

No, you can apply only for once with the same membership number.

A copy of the other airline's membership card and a current mileage statement must be submitted.

Required documents must cover clearly:

• Full first and last name
• Current elite status on the other airline membership
• Current elite status expiration or validity date
• The frequent flyer number
• The frequent flyer program and airline name

If your application is approved, you will be granted Miles&Smiles Elite status.

1. If you do not complete an international Turkish Airlines flight within the four-month trial period, your status will be downgraded to your previous tier.
2. If you do not accumulate 15,000 Status Miles within the 1^st year, your status will be downgraded to Classic Plus.

The Miles&Smiles status benefits and privileges can be found here.

No, only flights scheduled after your Miles&Smiles status has been upgraded are eligible.

No, they cannot be used.

You can reach us through our customer relations feedback form on the website.