Ticketing Service Charge

General Information Learn more

What is the meaning of Service Charge? 

Ticketing Service Fee : The Ticketing Service Fee is the service fee charged for tickets purchased through Turkish Airlines Sales Offices, the call center, or online via Turkish Airlines website and mobile application. The Ticketing Service Fee charged for transactions made through the call center is higher than the Ticketing Service Fee charged for transactions made through the Turkish Airlines website..

Why is Turkish Airlines taking the Service Charge fee? 

While applying the Service Charge fees, Turkish Airlines is separating the total ticket fares taken from the passengers for the sales service and the flight operation service. Turkish Airlines Call Center and the web site www.turkishairlines.com is open 365 days per year and 24 hours a day in order to give making reservation and buying tickets services to their passengers. 

From which tariff and destinations will be the Service Charge fee taken? 

The Service Charge fee will be taken from the international and domestic tickets reserved and/ or issued directly in Turkish Airlines sales offices, Turkish Airlines authorized travel agencies, Turkish Airlines Call Center and the web site www.turkishairlines.com The Service Charge fee could either be applied or not, according to the ticket issuing country. Turkish Airlines reserves its right to change the Ticketing Service Charge policy and the service fees to be charged. 

Will the Service Charge fee be refunded during the refund conditions of the tickets? 

If the refund demand is done according to the passenger's own request or any reason because of the passenger, the Service Charge fee will not be refunded. But the refund demand is done because of the involuntary situations, the Service Charge fee will be refunded if only the tickets are issued from Turkish Airlines sales offices, Call Center or the web site www.turkishairlines.com The Service Charge fee will not be taken from the refund situations. 

The Service Charge fee for the Connecting Flights.

  • For the connecting flights, the Service Charge fee will be applied for the longest sector. For the domestic and international tickets, if the class of the rate is changed the Service Charge fee will be applied according to the highest class.

Miles&Smiles reward tickets

  • The Service Charge fee will not be applied from any domestic and international Miles&Smiles reward tickets. 
  • The Service Charge fee will not be applied from the Miles&Smiles paid companion tickets. 
  • The Service Charge fee will not be applied from the Miles&Smiles upgrade tickets. 
  • The Service Charge fee will not be applied from the other Miles&Smiles products. 
  • The Service Charge fee will not be applied from the Miles&Smiles tickets in case of issuing the code-share flight tickets by Turkish Airlines.

Turkish Airlines Ticket Service Charges Learn more

For flights departing from abroad, no ticketing service fee is charged for tickets purchased through online channels.

TICKETING SERVICE FEES FOR DOMESTIC FLIGHTS

 

Website

Sales office

Call center

Cabin

Class

EcoFly

ExtraFly

PrimeFly

EcoFly

ExtraFly

PrimeFly

EcoFly

ExtraFly

PrimeFly

Economy Class

F

-

-

-

TRY 50

TRY 50

TRY 50

TRY 50

TRY 50

TRY 50

L/T/Q/E/O/S

TRY 12

TRY 17

TRY 22

TRY 150

TRY 150

TRY 150

TRY 150

TRY 150

TRY 150

U/W/P/V

TRY 10

TRY 15

TRY 20

TRY 150

TRY 150

TRY 150

TRY 150

TRY 150

TRY 150

H/A/M

TRY 10

TRY 15

TRY 20

TRY 150

TRY 150

TRY 150

TRY 150

TRY 150

TRY 150

B

TRY 10

TRY 15

TRY 20

TRY 150

TRY 150

TRY 150

TRY 150

TRY 150

TRY 150

Cabin

Class

Website

Sales office

Call center

Business Class

K

TRY 30

TRY 250

TRY 250

J/D/C

TRY 30

TRY 250

TRY 250

TICKETING SERVICE FEES FOR FLIGHTS FROM/TO THE TURKISH REPUBLIC OF NORTHERN CYPRUS

Economy Class

Business Class

TRY 250

TRY 500
 

AnadoluJet Ticket Service Charges Learn more

Ticketing service fees on AnadoluJet tickets range from 0TL to 23TL, depending on class and whether the flight is direct or includes a transfer.

TICKETING SERVICE FEES FOR ANADOLUJET TICKETING SERVICE FEES FOR FLIGHTS FROM/TO THE TURKISH REPUBLIC OF NORTHERN CYPRUS

Class

Ticketing service fee

Sales office/Call center

Online channels

V, P, W, U, F

TRY 30

-

O, E, Q, T, L

TRY 40

TRY 0

B, M, A, H, S

TRY 50

TRY 0


TICKETING SERVICE FEES FOR DOMESTIC FLIGHTS

Class

Ticketing service fee

Sales office/Call center

Online channels

Standard Extrajet Comfortjet All packages

F

TRY 20

 TRY 20 TRY 20

-
U/W/P/V/L TRY 50 TRY 55 TRY 60
T/Q/E/O/S TRY 50 TRY 55 TRY 60

H/A/M

TRY 50

 TRY 55 TRY 60

TRY 0

B

TRY 50

 TRY 55 TRY 60

TRY 0

Sales office / Call center / Online channels
REISSUE SERVICE FEE TRY 40