You can claim your Miles in the last 12 months to your account by submitting your flight details through My Miles Transactions > Claim Missing Miles section on our web site and mobile application, even if you have flown before becoming a Miles&Smiles member.

If you have Gold, Diamond and Pandion status in the SAS Airlines Eurobonus program, you have the option to switch to the Miles&Smiles Elite card through the Status Matching application. Follow the steps below to apply for status matching and continue your Star Alliance experience while enjoying the privileges of Miles&Smiles.

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Enjoy a pleasant start to your AJet flights in Turkish Airlines’ selected lounges* offering comfort and delicious treats. Click here to review the Terms&Conditions.

Effective August 31, 2024, the frequent flyer program partnership between Turkish Airlines and Scandinavian Airlines (SAS) will be terminated. As of this date, earning or redeeming Miles and enjoying status privileges on SAS flights will no longer be possible. For more information, you can click on the link to access the Frequently Asked Questions or contact customer service.

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In order to pay 200 TL tax, you need to spend 1,000 Miles instead of 2,000 Miles.

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Now you can easily change your name-surname and date of birth updates by logging into your membership account via web or mobile application.

*It is only valid for our Turkish citizen members.

In addition to the Miles&Smiles digital card, Classic Plus, Elite and Elite Plus members who want to carry their physical card with them can receive their cards instantly from the Istanbul Airport Miles&Smiles membership point.

Our domestic lounge at İstanbul Sabiha Gökçen International Airport opened its doors for our Elite and Elite Plus members! You can enjoy a comfortable start to your AJet flights in our exclusive lounge with your family members or a guest before the journeys together.

Dear Members, 

By using the Activate Miles application, you can extend the usage period of Miles expiring at the end of 2023 by three (3)years, to the end of 2026. Click here for more information.

If you need to think while planning your trip, you can stop time and hold the ticket price with your Miles. Moreover, your Miles will be refunded when you purchase your ticket.

Click here for more information.

Members with Elite Plus status can now check their cabin upgrade privileges in detail, including expiry date, period, remaining and used vouchers, on their profiles through our mobile application and website; they can easily use the cabin upgrade vouchers for their flights via online channels.

In order to display Cabin Upgrade details, you can follow the steps below:

In order to use the Cabin Upgrade privilege, you can follow the steps below:

By using your Miles, you can enter our selected private lounges and enjoy the time before your flight in comfort, with delicious treats and fun activities.

Click here for more information.

AJet was established as a subsidiary of Turkish Airlines and started ticket sales as of March 12, 2024. AJet is not among the contracted airlines included in the Miles&Smiles passenger program.

Miles&Smiles Miles cannot be earned or spent on flights with AJet, and Miles&Smiles membership privileges are not valid on travel via AJet.

Miles&Smiles Elite or Elite Plus members, and one guest or family members (spouse and child/children) have complimentary access to the specified domestic and international Turkish Airlines Lounges with Ajet flights: Sabiha Gökçen*, Antalya, İzmir Adnan Menderes, Milas-Bodrum, Dalaman, Ankara Esenboğa, Adana Şakirpaşa, Kayseri, Gaziantep, Hatay, Trabzon, Rize-Artvin and Diyarbakır Airports.

*Only for domestic passenger lounge.

Click here for more information.

Miles required for award tickets and cabin upgrades have been updated. As of February 15, 2024, a new number of Miles will be valid for your transactions. Click here for detailed information.

With our renewed award ticket page, you can access the details of the award ticket you want to issue on a single screen.

You can see how many Miles you need for the award ticket, your ticket class, baggage allowance and many more details at the same time. Click here to explore.

Using the Miles calculator, you can calculate your Miles without logging into your Miles&Smiles membership account!

By simply entering the travel date and destination information, you can easily find out how many Miles you can earn per flight, how many Miles you need for award tickets and how many Miles you need to upgrade your cabin. Click here to explore.

To receive notifications regarding your flights, you can register your device via the Turkish Airlines application by logging into your Miles&Smiles membership account. *

When you log in to your account via the application for the first time, you can easily register your device to receive notifications by clicking "Yes" on the screen that will appear.

If you have previously logged in to your account and your device is not registered, you can mark your device as the device you want to receive notifications from via the My Personal Information tab under the Notification Management heading.

When you register your device, check-in, departure-arrival, delay, boarding gate and baggage claim information related to your flight is instantly sent to your device.

You can change your push notification preferences at any time from the My Personal Information-Notification Management option.

*Push notifications are sent for tickets purchased through the website or mobile application. They do not apply to tickets purchased through the sales office or an agency.

現在，我們的學生、身障人士、退伍軍人、烈士親屬或退伍軍人 Miles&Smiles 會員的特定費率折扣價格可以直接從土耳其航空行動應用程式和網站定義，僅適用於沒有證件的土耳其公民。

我們的會員可以在其帳戶的個人詳細資料部分輕鬆選擇「折扣類型」。

確認我的個人資訊詳情後，每次預訂都必須選擇折扣類型才能獲得折扣價格。

折扣率

• 烈士、退伍軍人親屬與退伍軍人成員高達 50%
• 土耳其國內航班可享 20% 的折扣，國際航班上身障會員可享高達 25% 的折扣，
• 學生會員搭乘土耳其國內航班最高可享 20% 的折扣，搭乘國際航班可享最高 10% 的折扣。

土耳其國內航班的額外行李和座位選擇哩程的價值轉換已更新。 現在您的哩程價值是原來的 2 倍！

例如，要在土耳其境內的航班上兌換價值 1000 哩程的額外行李或選位，您只需兌換 500 哩程即可！

透過我們的網站、行動應用程式、客服中心和售票處預訂國內航班時，您可以使用續訂哩程選擇額外行李和選位。

成為 Miles&Smiles 會員後即可充分利用我們的機上無限訊息傳送服務。 

Classic 會員可免費使用無限訊息傳送，Classic Plus 會員可免費使用高達 250MB 的網路傳訊配額，Elite 和 Elite Plus 會員可免費使用高達 400MB 配額的無限傳訊。 身為 Miles&Smiles Elite 或 Elite Plus 會員的商務艙乘客可無限次免費使用。

您可以使用我們在國際航班上提供的高速無線網路連線與世界保持聯繫。 點選此處查看更多資訊。

現在，您可以升級至 Classic Plus，並根據搭乘的航班數量保持 Classic Plus 會籍。 

要升級至 Classic Plus 會籍，需賺取 25000 會籍哩程或在過去12 個月內搭乘 40 次航班；要保持 Classic Plus 會籍，需賺取 17000 會籍哩程或在第一年搭乘 30 次航班，也可以是賺取 35000 會籍哩程或在 2 年內搭乘 60 次航班。 

如果您擁有與星空聯盟銀卡同等價值的 Classic Plus 會籍，搭乘土耳其航班時可以在商務艙櫃檯辦理手續並使用 貴賓室，還可以享受 10 公斤的額外行李限額。 

飛得更多，享受特權！